Old National Road Rethymno Heraklion old national Road Rethymno Heraklion
Reviews and Ratings
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Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
8.4
Location
8.6
Service
8.0
Dining
8.0
Guest reviews
8.4/10
based on 5 reviews
8.8
8.8/10 based on 243 reviews
Luna
United Kingdom,
February
2025
8.4/10
This hotel offers a lovely stay with a stunning pool area that many guests rave about. The rooms are spacious and modern, enhancing comfort during the visit. Additionally, the breakfast buffet is truly exceptional, providing an impressive variety of high-quality food. On the downside, while the staff was friendly, some service aspects felt a bit slower than expected, and the dining experience could use more variety in the menu offerings.
Rooms
9.0
The rooms were spacious, well-furnished, and modern, enhancing my overall comfort.
Service
7.0
The service was friendly, but I found it a bit slow at times, especially at the pool bar.
Location
8.0
The hotel is nicely away from the tourist crowds yet close enough to excellent restaurants.
Dining
9.0
The breakfast buffet was one of the best I've had, with plenty of delicious options to choose from.
Facilities
9.0
The pool area is beautifully designed with an inviting atmosphere that contributes to a great experience.
Cameron
United Kingdom,
January
2025
8.0/10
I had a lovely stay at the hotel, with the infinity pool being a highlight along with the breathtaking views from various spots. The staff were incredibly warm and attentive, particularly during my arrival, which set a pleasant tone for my vacation. Although the breakfast buffet was extensive and delicious, I felt that the dining options could cater to more dietary requirements. The rooms were spacious and modern, but I found them to be a bit overpriced, especially for those wanting a private swimming pool experience.
Rooms
7.0
The rooms were spacious and modern, offering a comfortable getaway but lacked a direct sea view, which I expected for the price.
Service
7.0
While the staff was extraordinarily friendly, I felt that their training could be improved, particularly regarding answering straightforward questions.
Location
9.0
The hotel is ideally situated away from tourist crowds yet still close to local restaurants, making it a serene escape.
Dining
8.0
The breakfast was amazing, with a variety of options, but I wished for more vegan selections for diverse dietary needs.
Facilities
9.0
The pool area was beautifully designed and provided a peaceful environment, perfect for relaxation.
Oscar
United Kingdom,
January
2025
8.8/10
I had a wonderful stay at this resort, which boasts breathtaking views and a beautiful pool area. The staff made my experience special with their attentive service, and the breakfast spread was truly impressive. However, I think some amenities could use a little improvement, and the dining options could be more varied to cater to all preferences.
Rooms
9.0
The rooms were spacious, modern, and well-furnished, which made my stay very comfortable.
Service
10.0
The service was exceptional, especially from Valia and Kostas, who were always ready to assist and made me feel at home.
Location
9.0
The hotel is conveniently situated away from the hustle and bustle but still close to charming local dining options.
Dining
7.0
The breakfast offerings were extensive and high-quality, but I felt that lunch and dinner options could have provided more variety, especially for dietary restrictions.
Facilities
9.0
The pool area is beautifully designed and enjoyable, creating a serene atmosphere to relax in.
Mason
United Kingdom,
January
2025
8.2/10
This resort spa offers a beautiful setting with stunning views and a relaxing atmosphere. The cleanliness and spaciousness of the rooms were definite highlights, alongside the wonderful breakfast options available. However, I felt that the service could use some improvement, especially at the pool bar where things were a bit slow and disorganized. Overall, it was a pleasant stay, but there's room for enhancements.
Rooms
8.0
The rooms were spacious and modern, providing a comfortable environment. However, they did not offer a full sea view, just a side view from the balcony, which was a bit disappointing.
Service
6.0
The service was okay, but I experienced slow response times at the pool bar, and not all staff seemed well-trained. Only one staff member stood out as truly helpful and competent.
Location
9.0
The resort is nicely secluded from the tourist crowds while still being close to good dining options, making it a wonderful balance for relaxation and accessibility.
Dining
9.0
The breakfast buffet was exceptional with a wide variety of fresh and delicious options. I really enjoyed the quality of food provided.
Facilities
9.0
The pool area was beautifully designed, adding to the relaxing ambiance of the resort, and allowed for a truly enjoyable experience.
Charlotte
United Kingdom,
October
2024
8.6/10
My experience at the hotel was quite enjoyable, with excellent service that truly stood out. The breakfast buffet was a highlight, offering a wide selection that catered to all tastes. The spacious rooms provided breathtaking views, enhancing my overall stay. However, the dining options outside the breakfast could use a bit more variety and inclusivity. Overall, it was a serene retreat with a few areas for improvement.
Rooms
9.0
The rooms were spacious, modern, and offered stunning views, which made my stay very comfortable.
Service
10.0
The service was extraordinary, with staff members like Valia and Evgenia going above and beyond to ensure a pleasant experience.
Location
8.0
The hotel is conveniently located away from the crowds yet still has easy access to local dining options and attractions.
Dining
7.0
The breakfast options were extensive and high-quality, but I found the dinner menu lacking in variety, particularly for vegans, which was disappointing.
Facilities
9.0
The pool area was beautiful, especially the infinity pool, creating a lovely atmosphere for relaxation.
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